What information does Zedkr see and store?
Learn what information Zedkr can view during a cash-out, what is handled by Peer and Para, and what Zedkr does not store.
Zedkr Support
Last Update a month ago
Zedkr Cash is designed to limit the information handled by Zedkr.
Zedkr can see your public Para wallet address and display the public blockchain activity and cash-out information needed to operate the interface.
Zedkr does not see or store your payout username, tag, email address or phone number. Your payout details are sent to Peer so a matched buyer can complete the fiat payment.
Zedkr can see your public Para wallet address and display the public blockchain activity and cash-out information needed to operate the interface.
Zedkr does not see or store your payout username, tag, email address or phone number. Your payout details are sent to Peer so a matched buyer can complete the fiat payment.
What information can Zedkr see?
Zedkr can see your public Para wallet address.
The Zedkr Cash interface can also display information associated with a cash-out, including:
Cash-out order information is retrieved from Peer when it is displayed in Zedkr Cash.
The Zedkr Cash interface can also display information associated with a cash-out, including:
- Asset and amount sold
- Approximate fiat payout
- Payout app
- Payout currency
- Total fees
- Net USDC
- Current order status
- Date
- Deposit ID
- Public blockchain transaction information
Cash-out order information is retrieved from Peer when it is displayed in Zedkr Cash.
What payout information can Zedkr see?
Zedkr can display the selected payout app and currency associated with an order.
For example, the order details may show:
Zedkr does not see or store the specific payout identifier you entered, such as:
These details are sent to Peer so the matched buyer can send the fiat payment to the correct account.
For example, the order details may show:
- Revolut
- EUR
- Expected payout amount
- Current status
Zedkr does not see or store the specific payout identifier you entered, such as:
- ChimeSign
- Monzo.me username
- Revtag
- Zelle email address
- Zelle phone number
These details are sent to Peer so the matched buyer can send the fiat payment to the correct account.
Does Zedkr store my cash-out history?
No. Zedkr does not store your cash-out history on your device or on Zedkr’s servers.
When you open the History tab, the cash-out information is retrieved from Peer and displayed in Zedkr Cash.
The history may include:
Zedkr provides the interface used to view this information but does not maintain a separate stored copy of your cash-out history.
When you open the History tab, the cash-out information is retrieved from Peer and displayed in Zedkr Cash.
The history may include:
- Cash-out amount
- Payout app
- Payout currency
- Date
- Current status
- Deposit ID
- USDC deposited
- Expected or completed fiat payout
Zedkr provides the interface used to view this information but does not maintain a separate stored copy of your cash-out history.
Is blockchain information private?
No. Public wallet addresses and blockchain transactions are visible onchain.
Anyone using a blockchain explorer may be able to view public information such as:
Zedkr does not control or remove information recorded on a public blockchain.
Your public wallet address is not the same as your private signing information. Sharing a public wallet address does not give someone permission to move your funds.
Anyone using a blockchain explorer may be able to view public information such as:
- Wallet addresses
- Token transfers
- Transaction amounts
- Smart-contract interactions
- Transaction hashes
- Transaction status
- Date and time of a transaction
Zedkr does not control or remove information recorded on a public blockchain.
Your public wallet address is not the same as your private signing information. Sharing a public wallet address does not give someone permission to move your funds.
Does Zedkr have access to my private keys?
No. Zedkr does not have access to your private keys or private wallet-signing information.
Para uses a 2-of-2 multiparty computation signing model.
Signing is completed jointly without assembling a complete private key in one place. Neither Zedkr nor Para can independently sign a transaction from your wallet.
Zedkr cannot:
Para uses a 2-of-2 multiparty computation signing model.
Signing is completed jointly without assembling a complete private key in one place. Neither Zedkr nor Para can independently sign a transaction from your wallet.
Zedkr cannot:
- Move assets from your wallet
- Approve a cash-out for you
- Sign a transaction independently
- Recover or provide your private keys
- Enter an email verification code for you
- Take control of your Para wallet
Does Zedkr see my Para email verification code?
No. Your email verification code is used to authenticate access through Para.
Never share the code with:
Zedkr Support will never ask for your email verification code.
Never share the code with:
- Zedkr Support
- Para Support
- A payout buyer
- Someone contacting you through social media
- Anyone claiming that the code is required to complete a cash-out
Zedkr Support will never ask for your email verification code.
What information does Para handle?
Para provides the embedded wallet and authentication system used by Zedkr Cash.
Para handles the wallet functions required to:
Zedkr cannot independently access or control your Para wallet.
Para handles the wallet functions required to:
- Create or access your wallet
- Authenticate your wallet session
- Display your wallet balance
- Authorize blockchain transactions
- Receive recovered USDG
- Receive claimed ZED
- Send assets to another wallet
Zedkr cannot independently access or control your Para wallet.
What information does Peer handle?
Peer receives the information required to create, match and settle the cash-out order.
This may include:
Peer uses the payout details to provide the matched buyer with the information needed to complete the fiat payment.
Zedkr retrieves the relevant order information from Peer when displaying your cash-out history and status.
This may include:
- Deposit ID
- USDC deposited
- Payout app
- Payout currency
- Expected fiat amount
- Payout username, tag, email address or phone number
- Order status
- Settlement information
Peer uses the payout details to provide the matched buyer with the information needed to complete the fiat payment.
Zedkr retrieves the relevant order information from Peer when displaying your cash-out history and status.
What information appears onchain?
The blockchain portion of the transaction may show:
Payout usernames, tags, email addresses and phone numbers are not included as public blockchain transaction data.
- Your public Para wallet address
- Token approvals or authorizations
- Asset transfers
- Uniswap conversion activity
- Relay routing activity
- Base USDC deposit activity
- Transaction hashes
- Smart-contract addresses
Payout usernames, tags, email addresses and phone numbers are not included as public blockchain transaction data.
Does Zedkr receive my fiat payment?
No. The matched buyer sends fiat directly to your selected payout account.
Zedkr does not:
Peer verifies the buyer’s fiat payment before releasing the escrowed USDC.
Zedkr does not:
- Receive the fiat payment
- Hold the fiat payment
- Forward the fiat payment
- Control the payout account
- Access your payout account balance
- Access your payout account password
Peer verifies the buyer’s fiat payment before releasing the escrowed USDC.
Does Zedkr receive my cryptocurrency?
No. Zedkr never receives, holds or controls your cryptocurrency.
During a cash-out:
Funds are not sent to a wallet or account controlled by Zedkr.
During a cash-out:
- Your selected asset begins in your Para wallet.
- You authorize the required transaction.
- Uniswap converts the asset.
- Relay routes the conversion output into Base USDC.
- The USDC enters Peer’s non-custodial escrow.
- Peer releases the USDC to the buyer after verifying the fiat payment.
Funds are not sent to a wallet or account controlled by Zedkr.
What information should I provide to Support?
If you contact Zedkr Support, provide only the information needed to investigate the issue.
This may include:
If a payout problem requires additional information, you may voluntarily provide the relevant username, tag, email address or phone number so Support can locate the order and coordinate with Peer.
This may include:
- Deposit ID
- Public Para wallet address
- Current order status
- Asset and amount sold
- Payout app
- Payout currency
- Expected amount
- Amount received, if any
- Relevant transaction hash
- Description of the problem
- A screenshot with unrelated personal information redacted
If a payout problem requires additional information, you may voluntarily provide the relevant username, tag, email address or phone number so Support can locate the order and coordinate with Peer.
What information should I never provide?
Never provide:
Zedkr Support will never ask you to send funds to verify your account, unlock a cash-out or recover your wallet.
- Passwords
- Payout account passwords
- Wallet recovery credentials
- Private keys
- Email verification codes
- Authentication codes
- Complete payment card numbers
- Unrelated bank account information
- Government identification documents unless an authorized process explicitly requires them
Zedkr Support will never ask you to send funds to verify your account, unlock a cash-out or recover your wallet.
How should I prepare a screenshot for Support?
Before sending a screenshot:
Send the screenshot only through the official Zedkr Cash chat support window.
- Confirm that it relates to the affected order.
- Keep the Deposit ID, status, relevant amount and currency visible.
- Redact unrelated balances and transactions.
- Redact card numbers and bank account numbers.
- Redact your home address and identification numbers.
- Make sure no password, private key or verification code is visible.
Send the screenshot only through the official Zedkr Cash chat support window.
Can Zedkr delete public blockchain information?
No. Confirmed blockchain transactions form part of the public blockchain record.
Zedkr cannot edit or delete:
Always review transaction details before authorizing them through your Para wallet.
Zedkr cannot edit or delete:
- Public wallet addresses
- Transaction hashes
- Token transfers
- Smart-contract interactions
- Onchain transaction records
Always review transaction details before authorizing them through your Para wallet.
Where can I get help with a privacy concern?
Open Zedkr Cash chat support and send us a message.
Include:
Do not send passwords, wallet recovery credentials, private keys or email verification codes. Zedkr Support will never ask for them.
This article describes information handled during the Zedkr Cash transaction flow. Refer to the applicable privacy policy for additional information about website, application and support-service data.
Include:
- Public Para wallet address, when relevant
- Deposit ID, when relevant
- Description of the privacy concern
- The page or feature involved
- A screenshot with sensitive information redacted, if helpful
Do not send passwords, wallet recovery credentials, private keys or email verification codes. Zedkr Support will never ask for them.
This article describes information handled during the Zedkr Cash transaction flow. Refer to the applicable privacy policy for additional information about website, application and support-service data.