How will I receive and redeem my gift card?
Learn when your gift card email arrives, where to find its redemption details and how to redeem it with the issuing brand.
Zedkr Support
Last Update há um mês
After your Zedkr Cash payment succeeds, Cryptorefills sends the gift card and its redemption information to the delivery email you entered at checkout.
The email should arrive almost immediately after the payment is successful. Depending on the product, the email may contain the gift card code directly or provide a link to claim and view it.
Zedkr does not see or store your delivery email, Cryptorefills order ID or gift card code.
The email should arrive almost immediately after the payment is successful. Depending on the product, the email may contain the gift card code directly or provide a link to claim and view it.
Zedkr does not see or store your delivery email, Cryptorefills order ID or gift card code.
When is the gift card delivered?
The gift card is processed automatically after you:
When the transaction succeeds, Zedkr Cash displays Payment successful.
Cryptorefills then sends the gift card information to the email address provided at checkout.
- Choose the gift card and amount.
- Select ETH, USDG, CASHCAT or LOCK as the payment asset.
- Enter your delivery email.
- Review the price, fees and total.
- Complete Slide to confirm.
- Successfully complete the payment.
When the transaction succeeds, Zedkr Cash displays Payment successful.
Cryptorefills then sends the gift card information to the email address provided at checkout.
How long does delivery take?
The gift card email should arrive almost immediately after a successful payment.
Some orders may require manual processing. These orders are often cleared within minutes but can occasionally take up to about one hour.
If the email does not arrive right away, wait briefly and check your spam or junk folder.
If the order remains in manual processing for more than one hour, open Zedkr Cash chat support and send us a message.
Some orders may require manual processing. These orders are often cleared within minutes but can occasionally take up to about one hour.
If the email does not arrive right away, wait briefly and check your spam or junk folder.
If the order remains in manual processing for more than one hour, open Zedkr Cash chat support and send us a message.
Which email address receives the gift card?
The gift card is sent to the delivery email entered during checkout.
This address does not need to be the same email used to access your Para wallet.
Check the delivery email carefully before completing Slide to confirm. Once a gift card has been delivered, it cannot be redirected to another email address.
Your delivery email is sent directly to Cryptorefills. Zedkr does not see or store it.
This address does not need to be the same email used to access your Para wallet.
Check the delivery email carefully before completing Slide to confirm. Once a gift card has been delivered, it cannot be redirected to another email address.
Your delivery email is sent directly to Cryptorefills. Zedkr does not see or store it.
Who sends the email?
Gift card order and delivery emails may come from Cryptorefills addresses such as:
Depending on the product, you may also receive gift card information or redemption instructions associated with the issuing brand.
Check the sender and message carefully before opening links or entering account information.
Cryptorefills does not need your Para wallet recovery credentials, private keys or email verification codes to deliver a gift card.
Depending on the product, you may also receive gift card information or redemption instructions associated with the issuing brand.
Check the sender and message carefully before opening links or entering account information.
Cryptorefills does not need your Para wallet recovery credentials, private keys or email verification codes to deliver a gift card.
What information is included in the email?
The email may include:
The exact information depends on the gift card and issuing brand.
- Gift card brand
- Gift card value
- Country or region
- Gift card code
- Claim or redemption link
- Redemption instructions
- Expiration information, when applicable
- Cryptorefills order ID
- Order date
- Payment information
The exact information depends on the gift card and issuing brand.
How do I claim the gift card?
Some products may require you to select a link such as Claim my gift card in the Cryptorefills email.
To claim it:
Do not forward the email or share the claim link unless you intend to give the gift card to someone else.
Anyone with access to the gift card code or claim link may be able to redeem it.
To claim it:
- Open the delivery email.
- Confirm that the message relates to the gift card you purchased.
- Select the provided claim or gift card link.
- Review the gift card value and region.
- Follow the displayed instructions to view the code.
Do not forward the email or share the claim link unless you intend to give the gift card to someone else.
Anyone with access to the gift card code or claim link may be able to redeem it.
How do I redeem the gift card?
Redemption instructions depend on the issuing brand.
To redeem a gift card:
Do not enter the code on an unofficial website.
To redeem a gift card:
- Open the delivery email.
- View or claim the gift card code.
- Read the brand’s redemption instructions.
- Confirm that you are using the correct country or regional storefront.
- Open the issuing brand’s official website or application.
- Sign in to the intended account, if required.
- Find the gift card, voucher or account-balance section.
- Enter the code exactly as displayed.
- Confirm the redemption.
- Keep the delivery email until the complete gift card balance has been used.
Do not enter the code on an unofficial website.
Does Zedkr Cash redeem the gift card for me?
No. Zedkr Cash provides the purchase interface, while Cryptorefills processes and fulfills the order.
The gift card is redeemed directly with the issuing brand.
Zedkr cannot:
Follow the instructions included with the delivered product.
The gift card is redeemed directly with the issuing brand.
Zedkr cannot:
- Add the gift card to your brand account
- Redeem the code on your behalf
- View or recover the gift card card code
- Change the gift card’s country or region
- Redirect a delivered gift card to another email address
- Change the issuing brand’s redemption rules
Follow the instructions included with the delivered product.
Do I need an account with Cryptorefills?
No separate Cryptorefills account is required when purchasing a gift card through Zedkr Cash.
Cryptorefills processes and fulfills thell the gift card order using the information submitted through the Zedkr Cash checkout.
The issuing brand may require an eligible account to redeem the gift card. That requirement is separate from the Zedkr Cash purchase.
Cryptorefills processes and fulfills thell the gift card order using the information submitted through the Zedkr Cash checkout.
The issuing brand may require an eligible account to redeem the gift card. That requirement is separate from the Zedkr Cash purchase.
Does redemption require identity verification?
Gift card purchases through Zedkr Cash do not require identity verification.
The issuing brand may have its own account, redemption or eligibility requirements. These are controlled by the brand and are separate from the Zedkr Cash payment process.
The issuing brand may have its own account, redemption or eligibility requirements. These are controlled by the brand and are separate from the Zedkr Cash payment process.
Why does the gift card region matter?
Many gift cards are region-specific.
A gift card may only work:
Confirm the intended recipient’s country, account region and storefront before purchasing.
Selecting another country or using a VPN does not change the region assigned to the gift card.
A gift card may only work:
- On a particular country’s website
- With an account registered in the issuing country
- In stores located within a specific region
- In the currency shown for the gift card
- Under the issuing brand’s regional terms
Confirm the intended recipient’s country, account region and storefront before purchasing.
Selecting another country or using a VPN does not change the region assigned to the gift card.
Can I give the gift card to someone else?
You may be able to give the gift card to another person if the issuing brand’s terms permit it.
Before purchasing it as a gift, confirm:
Do not redeem the code yourself if it is intended for someone else.
Before purchasing it as a gift, confirm:
- The recipient’s country
- The region of their brand account
- The correct regional storefront
- The gift card currency
- Any expiration date
- The brand’s transfer or gifting rules
Do not redeem the code yourself if it is intended for someone else.
How can I protect the gift card code?
Treat the gift card code like cash.
To protect it:
Zedkr Support does not need your complete gift card code to locate the purchase.
To protect it:
- Do not post it publicly.
- Do not include it in an unred redacted screenshot.
- Do not send it through social media.
- Do not enter it on an unfamiliar website.
- Do not forward the delivery email unless you intend to transfer the gift card.
- Redeem it only through the issuing brand’s official website or application.
- Keep the delivery email until the balance has been used.
Zedkr Support does not need your complete gift card code to locate the purchase.
Can I view the gift card code in Zedkr Cash?
No. The gift card code is delivered to your email by Cryptorefills.
The History tab in Zedkr Cash can display limited purchase details, such as:
Opening the purchase displays a reminder to check your email for the gift card information.
Zedkr does not see or store the gift card code.
The History tab in Zedkr Cash can display limited purchase details, such as:
- Gift card brand
- Gift card value
- Purchase date and time
Opening the purchase displays a reminder to check your email for the gift card information.
Zedkr does not see or store the gift card code.
What if I entered the wrong email?
If the gift card has already been delivered, it cannot be redirected to another email address.
If you notice the error immediately after payment:
Delivery is automatic, so Support may not be able to stop or redirect the order.
Always verify the complete email address before completing Slide to confirm.
If you notice the error immediately after payment:
- Open the purchase from the History tab.
- Record the gift card brand, value and purchase time.
- Open Zedkr Cash chat support.
- Send us a message as soon as possible.
Delivery is automatic, so Support may not be able to stop or redirect the order.
Always verify the complete email address before completing Slide to confirm.
What if the email does not arrive?
First:
If the email still does not appear, open chat support and send us a message.
- Confirm that the payment was successful.
- Open the History tab and locate the purchase.
- Check the inbox connected to the delivery email.
- Check the spam, junk, promotions and deleted folders.
- Search for “Cryptorefills.”
- Search for messages from [email protected] and [email protected].
- Wait briefly in case the order requires additional processing.
If the email still does not appear, open chat support and send us a message.
What if the code does not work?
Check that:
If the code is still rejected, take a screenshot of the error with the gift card code fully redacted and contact Zedkr Cash Support.
- The code was entered exactly as displayed.
- No extra spaces were added.
- You are using the issuing brand’s official redemption page.
- The gift card matches your account’s country or region.
- The code has not already been redeemed.
- The gift card has not expired.
- The product is being used according to the issuing brand’s terms.
If the code is still rejected, take a screenshot of the error with the gift card code fully redacted and contact Zedkr Cash Support.
What should I provide to Support?
Include:
Zedkr Support will coordinate with Cryptorefills when provider assistance is required.
Never send passwords, private keys, wallet recovery credentials, email verification codes, authentication codes or an unredacted gift card code.
- Your public Para wallet address
- Gift card brand and value
- Purchase date and approximate time
- Selected country or region
- Payment asset
- Cryptorefills order ID, if available
- Description of the problem
- Relevant transaction information
- A screenshot with personal information and the gift card code fully redacted
Zedkr Support will coordinate with Cryptorefills when provider assistance is required.
Never send passwords, private keys, wallet recovery credentials, email verification codes, authentication codes or an unredacted gift card code.