How does $ZED cashback work for gift card purchases?
Learn when gift card cashback is earned, how it is calculated and how to claim ZED through your Para wallet.
Zedkr Support
Last Update há um mês
The cashback becomes available immediately after the gift card transaction succeeds. You can claim it through the existing Cashback tab using the same process used for cash-out cashback.
A failed gift card purchase does not earn $ZED cashback.
When do I earn $ZED cashback?
- You choose a gift card and amount.
- You select ETH, USDG, CASHCAT or LOCK as the payment asset.
- You review the gift card price, Zedkr fee and total.
- You enter and verify your delivery email.
- You complete Slide to confirm.
- The payment is successfully completed.
The purchase must succeed before the cashback becomes available.
Completing Slide to confirm does not earn cashback if the gift card transaction fails.
How is the cashback calculated?
The calculation is:
Zedkr fee × 5% = $ZED cashback value
Cashback is calculated from the Zedkr fee only.
It is not calculated from:
- The gift card value
- The gift card price set by Cryptorefills
- Cryptorefills exchange-rate or processing costs
- The complete checkout total
How do Zedkr fees affect the cashback?
- $1 for gift card purchases up to and including $20
- 3.9% for gift card purchases over $20
Because cashback is calculated from the Zedkr fee, the reward changes according to the fee charged for the purchase.
Cashback calculation example
$1 × 5% = $0.05 in $ZED cashback value
For a purchase over $20, the cashback is calculated from the 3.9%
Zedkr fee.
For example, if a purchase has a $3.90 Zedkr fee:
$3.90 × 5% = $0.195 in $ZED cashback value
The number of ZED displayed may reflect conversion and rounding when the reward is calculated.
Is cashback deducted from the purchase price?
It does not:
- Reduce the gift card price
- Reduce the Zedkr fee
- Reduce the checkout total
- Increase the gift card’s redeemable value
- Change the amount charged in the selected payment asset
You pay the complete total displayed at checkout. The cashback becomes available separately after the transaction succeeds.
When does the cashback become available?
After the purchase:
- Zedkr Cash displays Payment successful.
- Cryptorefills processes and delivers the gift card.
- The $ZED cashback is added to your available cashback balance.
- You can open the Cashback tab to claim it.
The gift card email and the cashback claim are separate parts of the process.
How do I claim the cashback?
- Open Zedkr Cash.
- Sign in to the Para wallet used for the purchase.
- Select the Cashback tab.
- Review the available ZED amount.
- Select Claim.
- Wait while the claim is processed.
- Confirm that ZED sent appears.
The claimed ZED is sent directly to your connected Para wallet.
Where is the claimed ZED sent?
You can view the claimed ZED in your wallet portfolio.
Zedkr does not hold the claimed tokens in a company-controlled wallet.
Can I claim gift card and cash-out cashback together?
Your available ZED balance may include cashback earned from multiple successful Zedkr Cash transactions.
When you select Claim, the available amount is sent to your connected Para wallet.
Can I use ZED to buy another gift card?
Gift card payments can be made using:
- ETH
- USDG
- CASHCAT
- LOCK
You can hold, receive or send claimed ZED through your Para wallet.
Do failed gift card purchases earn cashback?
If a purchase fails:
- The remaining funds are automatically returned to the same Para wallet as USDG.
- Applicable fees are deducted.
- The funds do not return as the asset originally selected for payment.
- No $ZED cashback is added.
Check the History and Cashback tabs before attempting the purchase again.
What if a successful purchase is later refunded?
If Cryptorefills approves a refund after a successful purchase, contact Zedkr Cash Support if you have questions about the cashback connected to that order.
Do not assume that a refund is available simply because the gift card has not been used. Delivered gift cards are generally non-refundable.
What if my cashback is not showing?
- Confirm that the purchase displays in the History tab.
- Open the purchase and verify that the transaction succeeded.
- Return to the Cashback tab.
- Refresh Zedkr Cash.
- Confirm that you are signed in to the same Para wallet used for the purchase.
- Check whether the cashback was already claimed.
- Review your wallet portfolio for the claimed ZED.
If the cashback still does not appear, open Zedkr Cash chat support and send us a message.
What if the claim does not complete?
- Keep Zedkr Cash open.
- Confirm that you are connected to the correct Para wallet.
- Wait briefly for the transaction to update.
- Check your wallet portfolio.
- Refresh the Cashback tab.
- Do not repeatedly select Claim if the first claim may still be processing.
Open chat support and send us a message if the claim remains incomplete.
What should I provide to Support?
- Your public Para wallet address
- Gift card brand and value
- Purchase date and approximate time
- Zedkr fee
- Expected cashback amount
- Current cashback status
- Relevant transaction information
- A screenshot with personal information and gift card codes fully redacted
Zedkr Support can review the transaction and coordinate with the relevant provider when necessary.
Never send passwords, private keys, wallet recovery credentials, email verification codes, authentication codes or an unredacted gift card code.
